COMPLAINTS PROCEDURE

All of us in Status London aim to fulfill your needs to the fullest extent with the highest of quality, punctuality and sense of responsibility. However, in the unlikely event that you have any complaints, please do not hesitate to inform us via email at info@status-london.com. Moreover, If you consider it is necessary, you can also contact directly the company’s management team: Mr. Nicholas Xiros Director (xiros@status-london.com) and Mr. Andreas Annopoulos, Managing Director (annopoulos@status-london.com)

We reassure you that we will seriously take into account  your complaint and, if necessary, at least one of the two Directors will arrange a personal meeting with you. Furthermore, you should always consider that in the event that you are not pleased with the way our company has dealt with your complaint, you could subsequently address the matter at the appropriate Legal Ombudsman (PO Box 6806, Wolverhamptonm WV1 9WJ – Tel: 03005550333 – Email: enquiries@legalombudsman.org.uk).