{"id":6666,"date":"2026-03-10T09:03:38","date_gmt":"2026-03-10T09:03:38","guid":{"rendered":"https:\/\/status-london.com\/complaints-procedure\/"},"modified":"2026-04-15T09:07:33","modified_gmt":"2026-04-15T09:07:33","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/status-london.com\/en\/complaints-procedure\/","title":{"rendered":"Complaints Procedure"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6666\" class=\"elementor elementor-6666 elementor-6124\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dd29c60 e-flex e-con-boxed e-con e-parent\" data-id=\"dd29c60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2de7e3a4 elementor-widget elementor-widget-text-editor\" data-id=\"2de7e3a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"gmail_quote\"><div dir=\"auto\"><h4 data-section-id=\"9kwrbk\" data-start=\"97\" data-end=\"123\">Complaints Procedure<\/h4><p data-start=\"125\" data-end=\"278\">At Status London, we are committed to providing the highest standard of service, with professionalism, consistency, and a strong sense of responsibility.<\/p><p data-start=\"280\" data-end=\"375\">However, if you have any complaint, please do not hesitate to inform us by sending an email to:<\/p><p data-start=\"377\" data-end=\"403\"><strong data-start=\"377\" data-end=\"403\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"379\" data-end=\"401\">info@status-london.com<\/a><\/strong><\/p><p data-start=\"405\" data-end=\"504\">Alternatively, if you consider it appropriate, you may contact the management of our firm directly:<\/p><p data-start=\"506\" data-end=\"565\"><strong data-start=\"506\" data-end=\"526\">Mr Nikolas Xiros<\/strong><br data-start=\"526\" data-end=\"529\" \/>Director<br data-start=\"537\" data-end=\"540\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"540\" data-end=\"563\">xiros@status-london.com<\/a><\/p><p data-start=\"567\" data-end=\"645\"><strong data-start=\"567\" data-end=\"592\">Mr Andreas Annopoulos<\/strong><br data-start=\"592\" data-end=\"595\" \/>Managing Director<br data-start=\"612\" data-end=\"615\" \/><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"615\" data-end=\"643\">annopoulos@status-london.com<\/a><\/p><p data-start=\"647\" data-end=\"856\">We assure you that your complaint will be treated with the utmost seriousness and, if necessary, at least one of the Directors will contact you or arrange a personal meeting in order to investigate the matter.<\/p><p data-start=\"858\" data-end=\"1039\">Furthermore, please note that if you are not satisfied with the way your complaint has been handled by our firm, you have the right to refer the matter to the appropriate authority:<\/p><p data-start=\"1041\" data-end=\"1060\"><strong data-start=\"1041\" data-end=\"1060\">Legal Ombudsman<\/strong><\/p><p data-start=\"1062\" data-end=\"1118\">PO Box 6806<br data-start=\"1073\" data-end=\"1076\" \/>Wolverhampton<br data-start=\"1089\" data-end=\"1092\" \/>WV1 9WJ<br data-start=\"1099\" data-end=\"1102\" \/>United Kingdom<\/p><p data-start=\"1120\" data-end=\"1181\">Tel: 0300 555 0333<br data-start=\"1138\" data-end=\"1141\" \/>Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1148\" data-end=\"1179\">enquiries@legalombudsman.org.uk<\/a><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Complaints Procedure At Status London, we are committed to providing the highest standard of service, with professionalism, consistency, and a strong sense of responsibility. However, if you have any complaint, please do not hesitate to inform us by sending an email to: info@status-london.com Alternatively, if you consider it appropriate, you may contact the management of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-6666","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/pages\/6666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/comments?post=6666"}],"version-history":[{"count":6,"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/pages\/6666\/revisions"}],"predecessor-version":[{"id":6672,"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/pages\/6666\/revisions\/6672"}],"wp:attachment":[{"href":"https:\/\/status-london.com\/en\/wp-json\/wp\/v2\/media?parent=6666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}